SPONSORED BY:
Name
Diversity and Inclusion in Background Screening - Avoiding Discrimination, Shaping Better Workplaces

September 14th 11:00 AM - 12:00 PM

This session will bring awareness to Diversity and Inclusion issues and initiatives that intersect with the background screening space, review what kinds of background screening products directly support Diversity and Inclusion initiatives, and discuss potential practices CRAs can be knowledgeable about and implement to facilitate end-user compliance and screening in the current work climate.

PANELIST:
Montserrat Miller
Arnall Golden Gregory LLP
PANELIST:
Carol Miaskoff
EEOC
PANELIST:
Bianca Lager
Social Intelligence
PANELIST:
Vu Do
PreCheck Inc.
 
SPONSORED BY:
Name
The World of Crime, or at least Criminal Records, Explained

September 14th 12:15 PM - 12:45 PM

The name may be the same but how criminal records are sourced and processed can vary greatly from country to country. This session will introduce participants to the primary types of criminal records, including Certificates, court sources, “criminality” databases, adverse media and some of the major proprietary databases. Finally, we’ll discuss how adjudication can be done when a hit is found.

PANELIST:
Andy Hellman
Accurate Background
PANELIST:
Kerstin Bagus
NetForce Global LLC
 
Five Key Lessons for Defending FCRA Class Action Lawsuits

September 14th 12:15 PM - 12:45 PM

Companies in the background screening industry face legal risks under the Fair Credit Reporting Act (“FCRA”). The FCRA creates unique challenges when a plaintiff chooses to bring a class action lawsuit.

SPONSORED BY:
Name
PANELIST:
David Anthony
Timothy St. George
PANELIST:
Cindy Hanson
Troutman Sanders LLP
PANELIST:
Timothy St. George
Troutman Sanders LLP
 
SPONSORED BY:
Name
Monitoring - Beyond the Buzzword into the Data and its uses

September 14th 12:15 PM - 12:45 PM

Monitoring has become an industry buzzword. This panel will unpack what it means and how the services can be used. Leading wholesale data providers, each delivering different but compelling data, will explain what they offer and why. Two CRAs offering monitoring solutions will share their experiences launching monitoring, what they have learned in the process, and the benefits they are seeing at the end-user level.

PANELIST:
Brian Kelly
Appriss Insights
PANELIST:
Vince Pascarella
Wholesale Screening Solutions
PANELIST:
John Kloos
BackChecked LLC
 
SPONSORED BY:
Name
Surviving a SOC 2 Type 2 Audit - Don't be so Afraid!

September 14th 12:15 PM - 12:45 PM

SOC 2 Type 2 has become the premier security standard for service organizations. This includes the platforms, data centers and cloud computing providers that serve our industry. Perhaps you are preparing for such audit yourself. Or, you may just want to know what your suppliers have achieved. Either way, you'll hear from somebody who just completed the audit, with the experience fresh in mind. What did it take? What did it cost? Was it worth the effort?

PANELIST:
John Kloos
BackChecked LLC
 
SPONSORED BY:
Name
Are you Subject to GDPR & UK Data Privacy Regimes?

September 14th 1:15 PM - 1:45 PM

Organizations outside of the EEA and UK may be subject to GDPR and / or the UK Data Privacy regulations. If they are, there are many obligations that follow, including having a local Representative. But is your operation really subject to these regimes? Maybe not or maybe only for part of them. This session will review how to assess if your organization is subject to them. We will also cover how to address customer requirements when you feel you are not subject to these regimes.

PANELIST:
Kerstin Bagus
NetForce Global LLC
PANELIST:
Kevin Coy
Arnall Golden Gregory LLP
 
SPONSORED BY:
Name
Upstream, Downstream, You Scream, I Scream: Compliance Considerations When Buying and Selling Data

September 14th 1:15 PM - 1:45 PM

Whether you are buying or selling consuming information, you want to make sure your information is accurate, up to date, and FCRA complaint. But what happens when you suspect your upstream or downstream business partners are less focused on compliance than you are? This session will address some common pitfalls and best practices when dealing with business partners whose FCRA compliance procedures may be a bit fishy.

PANELIST:
Erin Novak
Montgomery McCracken Walker Rhoads LLP
SPONSORED BY:
Name
 
SPONSORED BY:
Name

September 14th 1:15 PM - 1:45 PM

A variety of consumer transactions are moving to the online space – including leasing. What does that mean for tenant screening? This session will explore compliance considerations including privacy and security issues, online applications, proper use of tools to verify identity, electronic payments and signatures, and electronic delivery of adverse action notices. The speakers will address the variety of laws and considerations specific to conducting business online, with an eye towards those applicable to tenant screening.

PANELIST:
Jennifer Sarvadi
Hudson Cook LLP
PANELIST:
Katie Hawkins
Hudson Cook LLP
Tenant Screening in a Virtual World
 
SPONSORED BY:
Name
The Cost of Not Knowing Your Vendor Network

September 14th 1:15 PM - 1:45 PM

Screeners are increasingly being challenged by their customers to demonstrate their vendors have gone through a solid vendor credentialing component. Regulators and plaintiffs use vendor credentialing information (or lack of them) as reasons for negative findings. This session will provide suggestions for how to credential a new vendor, ongoing assessments, and how to document proof.

PANELIST:
Andy Hellman
Accurate Background
PANELIST:
Kevin Horval
IntelliCorp Records
 
SPONSORED BY:
Name
The Old Rules Don't Apply: Learn What Buyers Want and How to Sell More in a COVID Environment

September 14th 2:15 PM - 2:45 PM

A great CRA’s value lies in their ability to deliver on a moving target of often contradictory client demands. In depth, but cheaper. Faster, but fewer errors. Candidate driven, but low abandonment. What makes a shop great is doing so without abandoning their core principles. In a COVID world, employers are reviewing their relationships like never before, so shops need to consider a different approach to selling. Attendees will learn how to create, package, present and persuade employers that YOU’RE the best choice!

PANELIST:
Kevin Bachman
The CRA Doctor
 
SPONSORED BY:
Name
CCPA Compliance for Background Screeners: The FCRA Exemption May Not Be Enough!

September 14th 2:15 PM - 2:45 PM

The California Consumer Privacy Act took effect on January 1. It imposes many new obligations on companies that process the data of California consumers, and grants those consumers a number of new rights. While FCRA-regulated activities are exempt, many CRAs may still find themselves caught by the CCPA for other services they sell, not to mention their own marketing and HR activities. This session provides an overview of the CCPA, the obligations it imposes, and what a CRA should consider for compliance.

PANELIST:
Mark Sward
Sterling
 
SPONSORED BY:
Name
Mindful Awareness and Coaching Skills for Leaders

September 14th 2:15 PM - 2:45 PM

In today's ever changing world we must discover within us the tools to cope with stress, anxiety and fear and help those around us as well. Mindfulness at work is fast becoming a foundational, science based, tool for teams to ground and reduce the speed of business to allow us to be more effective in a happier and more joyful way. Out of this quiet time we can have different conversations based on solid coaching skills. We will discuss and practice these skills and more in this session.

PANELIST:
Scott Sadler
Creative Conflict Solutions
 
SPONSORED BY:
Name
Workplace Drug Testing: Strategic Planning for CRAs

September 14th 2:15 PM - 2:45 PM

Pre-Employment testing likely represents 80% of the testing your CRA performs. Can you afford for it to go away? As marijuana legalization spreads across the country, state laws are challenging an employer's rights to perform pre-employment drug testing. Ban-the-Box changed background screening for employers and similarly, the rules changing for drug screening. This session will address the cause of the change, present future strategies for revenue retention and improvement.

PANELIST:
Nina French
Hound Labs
 
Federal, State and Access Update

September 14th 3:30 PM - 4:00 PM

An update from PBSA contracted partners, to include current legislative activity affecting the industry at both the federal and state levels. Walk away with an understanding of the current legislative landscape that impacts your business.

SPONSORED BY:
Name
PANELIST:
Jamie Tucker
Akin Gump
PANELIST:
Brent Smoyer
Smoyer Government Affiars
PANELIST:
Jose Dimas
PBSA
 
The World is Upside-Down. So What Now?

September 15th 11:00 PM - 12:00 PM

TBD.

SPONSORED BY:
Name
PANELIST:
Pamela Devata
Seyfarth Shaw LLP
 
SPONSORED BY:
Name
Quick, the Auditors are Here. Where is the Vendor Contract and What's in it?

September 15th 12:15 PM - 12:45 PM

Vendor Management is more than a purchasing function. Certain contractual language may be required (GDPR, Privacy Shield). Specific compliance requirements may be required (CCPA). A level of accountability to clients, internal management, and regulators must be met. If a data breach occurs, or information is misused, you may be on the hook even if you did not know about it. Any company using vendors may need to adhere to these requirements. This session reviews critical contractual and accountability requirements.

PANELIST:
Kerstin Bagus
NetForce Global LLC
PANELIST:
Kevin Coy
Arnall Golden Gregory LLP
PANELIST:
Mark Sward
Sterling
 
SPONSORED BY:
Name
Serving the Gig Economy-Challenges and Opportunities for Background Screeners

September 15th 12:15 PM - 12:45 PM

A significant number of workers are engaged through the Gig economy and that number is only expected to increase. There are numerous Gig or firms offering a wide variety of services or asset sharing. Background checks are often part of the marketing and risk strategies used by firms in order to create consumer trust.

PANELIST:
Lester Rosen
Employment Screening Resources
 
SPONSORED BY:
Name
Tenant Screening Best Practices: Navigating the Evolving "Fair Chance" Landscape

September 15th 12:15 PM - 12:45 PM

As the landlord-tenant industry becomes increasingly regulated, it can be difficult to navigate the tenant screening process. This session will equip attendees with knowledge and tips to become and stay compliant. The session will discuss key laws currently impacting tenant screening, including the FCRA, tenant screening laws recently enacted at the local level, and what the future holds. Additionally, the session will cover some common mistakes by CRAs and end users and will feature an interactive portion encouraging audience members to brainstorm ideas.

PANELIST:
Jennifer Mora
Seyfarth Shaw LLP
 
FCRA Basics for Screeners: Distance Learning Style

September 15th 12:15 PM - 12:45 PM

This session will cover FCRA basics from onboarding new customers through adverse action compliance for CRAs.

SPONSORED BY:
Name
PANELIST:
Becki Keuhn
Hudson Cook
PANELIST:
Cierra Newman
Hudson Cook
 
SPONSORED BY:
Name
Brain Twisters in Employment Screening

September 15th 1:15 PM - 1:45 PM

Bill Simmons and Chad Kaldor from Littler will lead this brainstorming exercise, tackling potential solutions to some of the most complicated brain twisters in employment screening. This advanced session will address user certifications (particularly where integrations or consumer portals are involved), thorny problems with implementation of electronic disclosure portals, and the increasingly complex art of responding to file disclosure requests. Bill and Chad will assume familiarity with the basics so that they can jump right "into the weeds" with the audience.

PANELIST:
William Simmons
Littler Mendelson PC
PANELIST:
Chad Kaldor
Littler Mendelson PC
 
SPONSORED BY:
Name
Effective Vendor Management Strategies: It's More Important Than Ever Before

September 15th 1:15 PM - 1:45 PM

Who are your third parties? How do you select third parties to help in the distribution of your products? Do you REALLY know how they manage things like Business Continuity, Data Security, and Compliance with State and Federal Laws? Introducing third parties does bring additional risks to your organization yet lets face it, you cannot compete without your vendors. This session will cover effective vendor management, why we need it, how to perform it and who should support it. Topics will include risk assessment, due diligence, termination strategies and more.

PANELIST:
Jackie Drziak
All in Compliance
 
SPONSORED BY:
Name
Ensuring the Lights are on and Somebody is Home

September 15th 1:15 PM - 1:45 PM

There was a time when a business continuity/disaster recovery plan meant having a box of backup tapes that you hauled off periodically for safekeeping in your sister-in-law’s basement. That is insufficient in today’s always on world, where your clients depend on you to deliver services on time, every time, all the time. Come learn strategies to ensure your business and data is highly available, scalable, and durable, regardless of whether it is a rogue backhoe or a novel Coronavirus that threatens to shut you down.

PANELIST:
Scott Kimball
TazWorks
 
SPONSORED BY:
Name
Hot to Prepare Now for a Drug-Free Post-Pandemic Workplace

September 15th 1:15 PM - 1:45 PM

Pre-employment drug testing has never been more important as companies prepare their drug-free workplace programs for the end of the COVID-19 Pandemic. Studies show substance abuse increases dramatically during national crisis and remains elevated for months afterward. Combine that with “new” unemployed workers, people who had jobs before the pandemic, and who will want to find a job again when it ends. Companies need to secure a safe and drug-free workplace with quick, efficient, and cost-effective pre-employment drug testing, background checks, and COVID testing.

PANELIST:
William Current
Current Consulting Group LLC
 
SPONSORED BY:
Name
Tales from the Trenches: How do End Users Identify a Background Screening Partner

September 15th 2:15 PM - 2:45 PM

This session will discuss how end users work together collectively and within their organization to idenitfy a background screenign partner that meets their needs. The session is intended for CRAs who would like some additional insight into the internal selection process by employers. We will discuss both big and small employers what you as a potential partner can do to help them understand the background screening profession beyond a demo of your online capabiliites.

PANELIST:
Nikki Holton
Eli Lilly and Company
 
SPONSORED BY:
Name
Do you Send Out Mixed Signals? Optimizing Revenue Through Sales, Marketing and Account Management AI

September 15th 1:15 PM - 1:45 PM

Frustrated that your sales and marketing initiatives seem disconnected when it comes to developing new sales opportunities and engaging your current roster of clients? Developing a cross-functional strategy is just what you need to get on the same page and make a meaningful impact. This session, presented by Nick Fishman and Jason Morris, focuses on how CRAs can maximize revenue and minimize attrition by creating the perfect alignment between sales, account management and marketing.

PANELIST:
Nick Fishman
Nick Fishman LLC
PANELIST:
Jason Morris
Morris Group Consulting, LLC
 
SPONSORED BY:
Name
COVID-19, Remote Employees and the Evolving Cyber Threat Landscape

September 15th 2:15 PM - 2:45 PM

COVID-19 has turned our workplaces upside down and companies of all sizes are adjusting to the new "normal" of remote employees. Now, entire workforces may be working remotely and not returning to their offices until next year (at the earliest). This session will focus on the current cyber threat landscape, challenges of remote work, compliance and best practices for protecting and retaining consumer data, concerns for cyber environment and reputational risk, cyber insurance, and data breaches.

PANELIST:
Montserrat Miller
Arnall Golden Gregory LLP
PANELIST:
Kevin Coy
Arnall Golden Gregory LLP
PANELIST:
Kristin Adams
Aon
PANELIST:
CJ Dietzman
Aon
 
SPONSORED BY:
Name
Weed at Work: How Employers are Clearing Through the Haze

September 15th 2:15 PM - 2:45 PM

Laws and public opinion regarding marijuana are rapidly evolving. With CBD expected to become a $22B industry, employers are becoming increasingly concerned about how best to maintain a drug-free workplace while also avoiding litigation and attracting and retaining talent in a pot-friendly market. This presentation will help CRAs understand how this rapidly changing area of the law impacts their clients, including a discussion of the legal landscape, best practices for drug testing, navigating federal contracting “drug-free workplace” rules and any notice requirements.

PANELIST:
Jennifer Mora
Seyfarth Shaw LLP
 
SPONSORED BY:
Name
Yes, It's Probably Time To Reconsider Your Report Language And Structure!

September 15th 3:00 PM - 4:00 PM

Many consumer reporting agencies have not reconsidered their report structure and wording in years. This issue is effectively on “auto-pilot.” But the structure and wording of reports impacts everything from the end-user’s ability to interpret results, to the CRA’s ability to satisfy its accuracy and completeness obligations, to plaintiff attorneys’ capacity to make “recklessness” and “willfulness” arguments. This session, led by attorney and frequent PBSA presenter Scott Paler, will provide a series of best practice tips for improving the quality of reports.

PANELIST:
Scott Paler
DeWitt LLP
 

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